Pullman Kuala Lumpur City Centre Hotel & Residences | Kuala Lumpur ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

4 Jalan Conlay, Kuala Lumpur, Malaysia, 50450

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe King Room

Max:

2 persons

380 sq. feet

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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Regency King Suite

Max:

2 persons

780 sq. feet

Shower

Coffee machine

room details

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Deluxe Twin Room

Max:

2 persons

380 sq. feet

Bed options:

2 Single beds

Shower

Coffee machine

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center

Kuala Lumpur 2.1 mi

Airports

Sultan Abdul Aziz Shah (SZB) 18.1 mi

Kuala Lumpur International (KUL) 37.2 mi

Train

Ampang Park Station4000 ft

Old Kuala Lumpur Railway Station 1.6 mi

Metro stations

Bukit Bintang2300 ft

Tun Razak Exchange3700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

Valet parking

Baggage storage

Locker room

24-hour services

24-hour reception

24-hour security

General

Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Locker room
Elevator
Barber shop

Sports & Fitness

Fitness center

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Children's menu

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Garden area
Spa & wellness center
Massage

Room features

Air conditioning
Mini-bar
Sitting area
Dressing area
Terrace
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

4 Jalan Conlay, Kuala Lumpur, Malaysia, 50450

Map view

street view

4 Jalan Conlay, Kuala Lumpur, Malaysia, 50450

City landmarks

Events

Petronas Twin Towers

4300 ft

Mall

Suria KLCC

4100 ft

Parks

KLCC Park

1.2 mi

Mall

Chinatown

1.4 mi

Aquarium

Aquaria

3600 ft

Kuala LumpurMalaysia

Dataran Merdeka

1.4 mi

Events

Kuala Lumpur Convention Centre

2200 ft

Market

Central Market

1.3 mi

Kuala LumpurMalaysia

Alor Street

3800 ft

Mall

Fahrenheit 88 Shopping Mall

2100 ft

Mall

Sungei Wang Plaza

3200 ft

KLCC - Bukit Bintang Pedestrian Walkway

2200 ft

Mall

Lot 10

2700 ft

7 Jalan Bintang

Low Yat Plaza

3900 ft

Museums

Petrosains

4600 ft

Pagoda

Sri Maha Mariamman Temple

1.3 mi

Parks

KL Forest Eco Park

5200 ft

Jalan Raja Merdeka Square

Sultan Abdul Samad Building

1.4 mi

Stadiums

Stadium Negara

1.5 mi

Stadiums

Merdeka Stadium

1.5 mi

Museums

Museum of Illusions

2400 ft

Mall

Bukit Bintang

2700 ft

Museums

Selfie Museum KL

2100 ft

Amusement & Theme Parks

Berjaya Times Square Theme Park

1.0 mi

Events

Petronas Philharmonic Hall

4300 ft

in front of Suria and Petronas

Lake Symphony

4100 ft

Shopping Area

The Weld

1.0 mi

Nearby

Mall

Pavilion KL

1900 ft

2 Jalan Stonor

Rumah Penghulu Abu Seman

1200 ft

50450 Kuala Lumpur

Kuala Lumpur Craft Museum

1200 ft

Restaurants

Din Tai Fung Pavilion KL

800 ft

168 Jalan Bukit Bintang Lot 6.01.05

Eccucino

200 ft

Jalan Conlay

Sedap Restaurant

200 ft

4 Jalan Conlay Pullman Kuala Lumpur City Centre Hotel & Residences (Pullman KLCC)

Hakka Restaurant

800 ft

90 Jalan Raja Chulan

Horizon Grill

200 ft

2 Jalan Conlay Banyan Tree Hotel & reseidence

Red Chinese Cuisine

500 ft

4 Jalan Conlay Pullman Kuala Lumpur City Centre

Altitude

200 ft

2 Jalan Conlay Level 53

Tai Zi Heen

500 ft

No. 4 Jalan Conlay Pullman Kuala Lumpur City Centre

Enju

500 ft

Prince Hotel & Residence Kuala Lumpur Jalan Conlay

Maison Francaise

2800 ft

5 Jalan Changkat Kia Peng

Reviews and Ratings

Reviews from guests about their experience.

84%

loved their spa retreat and can’t wait to return.

8.4/10

Great

Rooms

7.6

Location

9.6

Service

7.2

Dining

7.8

4/5 based on 362 reviews

#50 of 740 hotels in Kuala Lumpur based on Tripadvisor

Christina

United Kingdom, March 2025

7.4/10

I enjoyed my stay at Pullman Kuala Lumpur City Centre Hotel & Residences overall, but not without some hiccups. The spacious apartment was perfect for my family, and my kids had a great time at the game room. However, I encountered issues with the extra bedding arrangement and minor housekeeping oversights. The location is fantastic, close to Pavilion Mall and KLCC, making it easy for us to explore the city.

Rooms

8.0

The two-bedroom apartment was spacious and comfortable, perfect for my family. However, the bathroom showed signs of wear and needed an update.

Service

7.0

The staff was generally friendly and helpful, addressing my needs promptly. There were a few issues with communication regarding our booking and late check-out, which could be improved.

Location

9.0

The hotel's location is fantastic, just a short walk to Pavilion Mall and other attractions. This made our family outings very convenient.

Dining

9.0

Breakfast was a highlight of my stay, offering a variety of delicious options. I found the special price for breakfast a great deal, and it filled us up beautifully for the day ahead.

Facilities

7.0

The pool area was nice for a quick dip, and the game room was well organized for the kids. However, the overall maintenance of some areas could be improved.

Oscar

United Kingdom, March 2025

5.4/10

I had a generally enjoyable stay at Pullman Kuala Lumpur City Centre, highlighted by its fantastic location and spacious accommodations. While I appreciated the cleanliness and service from the staff, the quality of breakfast left much to be desired. Additionally, my stay was disrupted by unexpected drilling noise, which detracted from my comfort during a challenging morning.

Rooms

8.0

I found the two-bedroom unit to be spacious and well-maintained, though I did notice some external noise issues.

Service

9.0

The staff were generally friendly and attentive, with commendable service from employees like Balkrishna Suna.

Location

10.0

The hotel's location is superb, just a short walk to major malls like Pavilion and close to public transport, making it ideal for exploring the city.

Dining

6.0

While the breakfast spread was plentiful and nicely presented, I found the quality inconsistent, particularly with pastries that tasted stale.

Facilities

8.0

The pool area was enjoyable and well-kept, featuring a bar with great drinks, although the lack of a washing machine in the apartment was a minor inconvenience.

Linda

United Kingdom, January 2025

5.6/10

My stay at the Pullman Kuala Lumpur City Centre Hotel & Residences was quite enjoyable, primarily due to its unbeatable location and the spacious accommodation I experienced. The staff were genuinely friendly and helpful, creating a welcoming atmosphere throughout my visit. However, the breakfast quality left something to be desired, as some of the pastries were soggy and tasted stale, which was disappointing given the high standards I expected from such a well-known hotel brand.

Rooms

8.0

I stayed in a two-bedroom unit that was spacious and clean, featuring ensuite bathrooms for both rooms. However, I did notice some issues, such as old creamers served in the room and some maintenance needed.

Service

8.0

The staff were friendly, polite, and always willing to help, which greatly enhanced my experience at the hotel. Yet, at check-in, there was a bit of chaos, making the process feel overwhelming.

Location

10.0

The hotel's location is perfect, sitting right across from Pavilion Mall and within walking distance to major attractions like the Petronas Towers. This made it incredibly convenient for shopping and dining.

Dining

7.0

While breakfast featured a good variety, the quality was not consistently high, with some pastries being stale. Despite this, I enjoyed the poolside bar drinks and found the dining options reasonable.

Facilities

7.0

I enjoyed the pool area, which was clean and had an excellent selection of drinks at the bar. However, I experienced some noise issues during my stay due to ongoing renovations nearby.

Pamela

United Kingdom, January 2025

6.2/10

My stay at Pullman Kuala Lumpur City Centre was a mixed experience. The central location near Pavilion Mall was fantastic, and I really appreciated the spaciousness of my apartment. However, the decor felt a bit outdated, and I encountered a frustrating check-in process during peak hours. Despite the drawbacks, I must say the breakfast was a highlight, especially the roti canai station.

Rooms

6.0

The apartment was spacious but felt a bit basic and outdated. I missed having a washing machine.

Service

5.0

Service was generally good, but the check-in process was slow, and some staff could have been friendlier.

Location

10.0

The location is superb, right in the city center and just a 5-minute walk from Pavilion Mall.

Dining

10.0

Breakfast was excellent, with a wide variety of choices including a fantastic roti canai station and freshly squeezed juices.

Facilities

6.0

Facilities like room service and housekeeping were adequate, but the lack of a washing machine in my apartment was disappointing.

Kay

United Kingdom, December 2024

6.4/10

I had a mixed experience at Pullman Kuala Lumpur City Centre Hotel & Residences. The location is fantastic, with easy access to the Pavilion Mall and KLCC, which I loved. However, I faced issues like a long wait for my room, and some staff were not as friendly as I’d hoped. The breakfast was varied but often too busy and lacked replenishment.

Rooms

8.0

I stayed in a Deluxe King Room, which was spacious and well-kept. The bed was super comfy, but I did face some minor issues with the room temperature control.

Service

7.0

Most of the staff were friendly and helpful, but I noticed some were quite unfriendly. The reception was overwhelming at times, and it took quite a while to get assistance.

Location

9.0

The hotel's location is definitely a highlight. It’s super convenient to shops, restaurants, and attractions like the Petronas Towers. I found it easy to explore the area on foot.

Dining

7.0

Breakfast variety was decent, but it got crowded, and some items weren't replenished quickly enough. There were a few hit-and-miss experiences with the staff knowing what was available.

Facilities

8.0

The pool and spa facilities were nice, although the pool water was a bit too cold for my liking. The gym area seemed decent as well, but it could use some updates.